Terms of Service

Section 1

Acceptance of Terms

By visiting, browsing, or otherwise using the ICON Nissan website (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and ICON Nissan ("we," "our," or "us"), a Nissan dealership located at 95 Drum Hill Rd, Chelmsford, MA 01824, United States. Your use of this Website signifies your consent to these Terms as of the date of access.

We reserve the right to modify these Terms at any time. Your continued use of the Website after any modification constitutes your acceptance of the updated Terms. If you do not agree to any changes, you must discontinue use of the Website.

Section 2

Website Purpose

This Website is operated by ICON Nissan for the purpose of providing information about our dealership, vehicle inventory, financing options, promotions, and related services. The Website is intended to facilitate communication between prospective and existing customers and our dealership staff.

The content on this Website is provided for general informational and commercial purposes only. Nothing on this Website constitutes a binding offer, contract, or guarantee of any product, service, price, or financing arrangement unless explicitly confirmed in writing by an authorized representative of ICON Nissan.

Section 3

Vehicle Information and Inventory

Vehicle descriptions, photographs, specifications, trim levels, colors, and features displayed on this Website are provided for informational purposes and are subject to change without notice. Actual vehicles may differ from images shown.

Inventory availability is not guaranteed. Vehicles shown on this Website may have been sold, reserved, or otherwise become unavailable at any time. We encourage you to contact us directly to confirm the availability of a specific vehicle before visiting the dealership.

Manufacturer specifications, fuel economy estimates, and performance figures are provided by Nissan Motor Co. and may vary based on driving conditions, vehicle configuration, and individual use. ICON Nissan makes no independent warranty regarding the accuracy of manufacturer-supplied data.

Section 4

Pricing and Offers

All prices, offers, and promotions displayed on this Website are subject to change without notice and may not reflect real-time market conditions, manufacturer incentives, or regional availability. Prices shown may exclude taxes, title, registration fees, dealer documentation fees, and other charges required by law or dealership policy.

Advertised offers such as "Zero Down" or "Zero Interest" are subject to credit approval, program eligibility, and may be limited to specific vehicle models, trim levels, or time periods. Eligibility is determined at the time of application and is not guaranteed by the display of such offers on this Website.

Any typographical errors in pricing or offer descriptions are unintentional and ICON Nissan reserves the right to correct such errors at any time. A listed price does not bind ICON Nissan to honor that price in the event of a typographical or data entry error.

Section 5

Financing and Credit

Financing information provided on this Website is for general illustrative purposes only and does not constitute a credit offer, pre-approval, or guarantee of financing. Actual loan terms, interest rates, monthly payments, and down payment requirements are determined by third-party lenders and are subject to credit approval, income verification, and other underwriting criteria.

ICON Nissan acts as a facilitator between customers and financing institutions. We do not make final credit decisions and are not responsible for the approval, denial, or terms of any financing arrangement offered by a lender. All financing transactions are governed by separate agreements between you and the applicable financial institution.

Submitting a financing inquiry through this Website or via WhatsApp does not guarantee financing, reserve a vehicle, or lock in any pricing or rate. Financing terms may change between the time of inquiry and the time of contract signing.

Section 6

Trade-In Valuations

Any trade-in estimates or valuations discussed through this Website, via WhatsApp, or through other preliminary communications are estimates only and are not final offers. The actual trade-in value of a vehicle is determined only after a physical inspection by our dealership staff and may differ from any preliminary estimate provided.

Trade-in value may be affected by the vehicle's condition, mileage, accident history, title status, regional market conditions, and other factors. ICON Nissan reserves the right to modify or withdraw any preliminary trade-in estimate upon physical inspection or market review.

Section 7

Test Drives

Scheduling a test drive through this Website or via WhatsApp is a request only and does not guarantee vehicle availability on the requested date and time. We will make reasonable efforts to accommodate your request and will contact you to confirm.

Test drives are subject to dealership policies, including but not limited to: valid driver's license verification, insurance requirements, and minimum age requirements in accordance with applicable Massachusetts law. ICON Nissan reserves the right to decline a test drive request at its sole discretion.

By participating in a test drive, you acknowledge that you are operating a motor vehicle at your own risk and agree to comply with all applicable traffic laws and dealership instructions during the test drive.

Section 8

Warranties

New Nissan vehicles sold by ICON Nissan are covered by Nissan's manufacturer limited warranty. Warranty terms, coverage periods, and exclusions are defined exclusively by Nissan Motor Co. and are subject to change. ICON Nissan does not independently warrant new vehicles beyond the coverage provided by Nissan's manufacturer warranty program.

References to warranty periods on this Website (including any mention of a 5-Year/60,000-Mile Limited Warranty) reflect current Nissan manufacturer warranty terms and apply to powertrain coverage. Bumper-to-bumper coverage and other warranty tiers may differ. Customers are encouraged to review the complete warranty documentation provided with their vehicle at the time of purchase.

Used vehicles, certified pre-owned vehicles, and after-market accessories may be subject to separate and limited warranty terms, or may be sold as-is without warranty. Please consult with a dealership representative for specific warranty information applicable to a particular vehicle.

Section 9

Third-Party Links

This Website may contain links to third-party websites, applications, and services, including but not limited to WhatsApp (Meta Platforms, Inc.), Nissan Motor Co. websites, and financing institution portals. These links are provided for your convenience only.

ICON Nissan does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party websites. When you click a link to a third-party site, you leave our Website and are subject to that third party's terms and privacy policy. We encourage you to review the terms and privacy policies of any third-party site you visit.

The inclusion of any link on this Website does not imply endorsement, sponsorship, or affiliation with the linked site or its operators.

Section 10

Intellectual Property

All content on this Website — including but not limited to text, images, graphics, logos, layout, code, and design — is the property of ICON Nissan or its licensors and is protected by applicable United States and international copyright, trademark, and intellectual property laws.

The Nissan name, logo, and vehicle model names are trademarks of Nissan Motor Co., Ltd. and are used by ICON Nissan under authorization as an authorized Nissan dealership. Nothing on this Website grants you any right or license to use Nissan trademarks.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, or otherwise exploit any content from this Website without the prior written consent of ICON Nissan. Unauthorized use of Website content may violate copyright, trademark, and other applicable laws.

Section 11

Prohibited Uses

You agree to use this Website only for lawful purposes and in a manner consistent with these Terms. You may not use this Website to:

• Transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Engage in any conduct that could damage, disable, overburden, or impair the Website or its servers
• Attempt to gain unauthorized access to any portion of the Website or its related systems
• Use automated tools (bots, scrapers, crawlers) to collect data from the Website without prior written consent
• Transmit spam, unsolicited commercial communications, or chain messages
• Engage in any activity that violates applicable federal, state, or local laws or regulations
• Use the Website in any way that could harm the reputation or business interests of ICON Nissan or Nissan Motor Co.

We reserve the right to block access to users who violate these restrictions or who engage in abusive or fraudulent behavior in connection with the Website or dealership communications.

Section 12

Website Disclaimer

This Website and all content on it are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, ICON Nissan disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be available, uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of any information on the Website. You use the Website and rely on its content at your own risk.

Information on this Website may be updated, changed, or removed at any time without notice. ICON Nissan is not responsible for any loss or damage resulting from your reliance on outdated or inaccurate information.

Section 13

Limitation of Liability

To the maximum extent permitted by applicable law, ICON Nissan, its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Website or any content or services referenced herein.

This includes, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial or economic losses, even if ICON Nissan has been advised of the possibility of such damages.

In no event shall ICON Nissan's total cumulative liability to you for any claims arising out of or related to the use of this Website exceed the amount of one hundred U.S. dollars ($100.00). Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not fully apply to you.

Section 14

Governing Law

These Terms of Service and any disputes arising out of or related to your use of this Website shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Middlesex County, Massachusetts. By using this Website, you consent to the personal jurisdiction of those courts and waive any objection to the laying of venue in Middlesex County, Massachusetts.

Section 15

Informal Dispute Resolution

Before initiating any formal legal action, you agree to attempt to resolve any dispute with ICON Nissan informally. To do so, contact us at the address listed in Section 17 and describe your concern in writing. We will make a good-faith effort to resolve the dispute within thirty (30) days of receiving your written notice.

If we are unable to reach a mutually satisfactory resolution within that period, either party may pursue formal legal remedies as permitted under these Terms and applicable law. Nothing in this section limits either party's right to seek immediate injunctive or other equitable relief in a court of competent jurisdiction.

Section 16

Changes to These Terms

ICON Nissan reserves the right to update, modify, or replace these Terms of Service at any time at its sole discretion. When changes are made, we will update the "Last Updated" date at the top of this page. In the case of material changes, we will make reasonable efforts to notify users through the Website or other appropriate channels.

Your continued use of the Website after any modification to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must discontinue use of the Website. We encourage you to review these Terms periodically to stay informed of any updates.

Section 17

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

You may also reach us through our Contact Us page.

We are committed to addressing your questions and working with you in good faith to resolve any concerns you may have.